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T
R O U B L E S
H O O T I N G
When
I type in my account number on the bottom of the page and hit
return nothing happens.
You need
to click the button on the right instead of hitting return.
When
I type in my account number on the bottom of the page and click
the button on the right nothing happens.
You need
to turn on Javascript.
My
logon doesn't work.
Cut and paste
from the email you were sent making sure not to included any
spaces at the beginning or end of your password.
When
I click "LOAD TESTTUBE" I don't see a video screen.
On slower
computers you may need to wait 10-15 seconds for the player to
load. Or... restart browser, use different browser, restart computer,
use different computer.
The
video is jumpy. The picture and sound are out of synch.
Restart browser,
use different browser, restart computer, use different computer.
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